Web Usage Policy

Your use of our site means that you accept, and agree to abide by, all the policies in this Policy, which supplement our terms of website use.

If you have any questions about this Policy, please contact us using the contact details provided in our website terms of use .

In this Policy:

‘we’, ‘us’ or ‘our’ means The HSQE Partnership Ltd, company registration number 11005320 and whose registered office is at Capital House, 272 Manchester Road, Droylsden, Manchester, M43 6PW, United Kingdom; and  ‘you’ or ‘your’ means the person accessing or using the Site or its content.

Accessing our site

Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Site without notice (see below). We will not be liable if, for any reason, our Site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our Site, or our entire Site, to users who have registered with us.

If you choose, or you are provided with, an ID code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party. You agree that you are solely responsible for keeping your password and other account details confidential.

We may prevent or suspend your access to the Site if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

When using our Site, you must comply with the provisions of our Acceptable Use Policy.

You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by intellectual property rights which include rights such as copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). All such rights are reserved.

Nothing in these Terms grants you any legal rights in the Site other than as necessary to enable you to access the Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged.

You must not use any part of the materials on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance upon and accuracy of information posted

While we try to make sure that the Site is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose.

Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied upon for any purposes.

While we try to make sure that the Site is available for your use, we do not promise that the Site is available at all times nor do we promise the uninterrupted use by you of the Site as we aim to update our Site regularly.

Limitation on our liability

The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, both we and third parties connected to us, hereby expressly exclude:

• all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
• any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Site or in connection with the use, inability to use, or results of the use of our Site, any websites linked to it and any materials posted on it, including, without limitation any liability for any business losses, any losses that were not caused by any breach on our part, any loss of goodwill, or losses that were not foreseeable to you and us when these Terms were formed.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Events beyond our control

We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; pandemics, epidemics; or flood, fire, explosion or accident.

Uploading material to our site

From time to time we may add features to our site which allows you to upload material to our site, or to make contact with other users of our site.

Whenever you make use of these features you must comply with our Acceptable Use Policy . You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

Viruses, hacking and other services

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored, or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Prohibited uses

You may use our Site only for lawful purposes and primarily for accessing information about us. As a condition of your use of the Site, you agree not to use the Site:

• in any way that breaches any applicable local, national or international law or regulation;
• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  for the purpose of harming or attempting to harm minors in any way;
  to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;
• to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
• to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
• to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
• in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
  to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
• to gain unauthorised access to or use of computers, data, systems, accounts or networks; or
• to attempt to circumvent password or user authentication methods;
• to reproduce, duplicate, copy or re-sell any part of our Site in contravention of the provisions of our terms of website use.

Interactive services

We may from time to time provide interactive services on our Site (Interactive Services).

Where we do provide any Interactive Service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our Site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. We expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our Interactive Services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an Interactive Service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information or material (Submission) submitted to our Interactive Services. Where we do moderate an Interactive Service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Any Submission you make must comply with our Content Standards set out below.

By making a Submission, you grant to us a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the Submission (in whole or in part) on the Site, and on any other websites operated by us, indefinitely.

Content standards

These content standards apply to any and all Submissions, and to any Interactive Services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

• be factually accurate;
• be genuinely held (where they state opinions);
• comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

• contain any material which is defamatory of any person;
• contain any material which is obscene, offensive, hateful or inflammatory;
• promote sexually explicit material;
• promote violence;
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• infringe any copyright, database right or trade mark of any other person;
• be likely to deceive any person;
• be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
• promote any illegal activity;
• be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
• be likely to harass, upset, embarrass, alarm or annoy any other person;
• be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
• give the impression that they emanate from us, if this is not the case; or
• advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Linking and framing

You may create a link to our Site (home page only) from another website without our prior written consent provided no such link:

• creates a frame or any other browser or border environment around the content of our Site;
• implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
• displays any of the trade marks or logos used on our Site without our permission or that of the owner of such trade marks or logos; or
• is placed on a website that itself breaches this Policy.

We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

Links from our site

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Using our name and logo

You may not use our trade marks, logos or trade names except in accordance with this Policy and our website terms of use.

Variations

We reserve the right to revise these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

Quotation requests and pitches

We aim to respond to most proposals within 24 hours, all are replied to within 7 days.

The information you submit via forms on the Site, or pitched via email, will be stored securely.

Clients should be aware that their data (including but not limited to: names, phone numbers, email addresses) needs to be held for the duration of our contractual relationship and in accordance with our terms and conditions to allow for ongoing communication, without which maintenance and continued support would not be possible.

All submitted data will be stored securely, in the unlikely occurrence of a data breach – clients will be informed as soon as practicably possible.

Breach

We will determine, in our absolute discretion, whether there has been a breach of this Policy through your use of our Site. When a breach of this Policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Policy constitutes a material breach of the terms of use upon which you are permitted to use our Site. In such event we may terminate or suspend your use of the Site, remove or edit Submissions, disclose Submissions or any other communication to users of our Site by you to law enforcement authorities or take any action we consider necessary to remedy the breach.

Changes to this Policy

We may revise this Policy at any time by amending this Site. You are expected to check this Site from time to time to take notice of any changes we make, as they are legally binding on you.

Your privacy and personal information

Your privacy and personal information are important to us. We process information about you in accordance with our terms and conditions. Any personal information that you provide to us will be dealt with in line with these terms, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact ourselves and/or the supervisory authorities in the event you have a query or complaint about the use of your personal information.